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Last updated: 21 September 2026

1. What are cookies?

Cookies are small text files that are placed on your device when you visit a website. They help the site function correctly, remember your preferences and provide us with anonymous usage information so we can improve your experience.

2. How we use cookies

Strictly necessary cookies are always active. Analytics and marketing cookies are only placed after you have given your consent in our cookie banner, separately for each category. If you decline, these cookies are not placed and any existing ones on our domain are removed. Declining has no effect on your use of the website.

3. Cookies we use

3.1 Strictly necessary cookies

These cookies are essential for the website to function and cannot be switched off. They are usually set in response to actions you take, such as logging into the Client Portal.

Cookie Purpose Duration
__cf_bm Cloudflare bot-management — distinguishes humans from automated traffic 30 minutes
cf_clearance Cloudflare security challenge clearance Up to 15 minutes
session_token Authenticates your session in the Client Portal Session (cleared on browser close)
cf_consent Cloudflare Zaraz — stores your cookie choices 1 year
cf_zaraz_client Cloudflare Zaraz — technical cookie of the consent tool (no tracking) 1 year

3.2 Analytics cookies (only with your consent)

We use Google Analytics 4 and Microsoft Clarity to understand how the website is used (visitor numbers, pages viewed, clicks and scrolling) so we can improve it. Clarity can replay sessions anonymously; form contents are not recorded.

Cookie Provider & purpose Duration
_ga Google Analytics — distinguishes visitors 400 days
_ga_W8T5WGC7BG Google Analytics — keeps the session state 400 days
_clck Microsoft Clarity — recognises returning visitors 1 year
_clsk Microsoft Clarity — links page views into one session 1 day
CLID, MUID, MR, SM, ANONCHK Microsoft Clarity / Microsoft (on clarity.ms and bing.com) — visitor identification for Clarity up to 13 months

3.3 Marketing cookies (only with your consent)

We use the LinkedIn Insight Tag to measure the results of our LinkedIn campaigns, and Leadfeeder (Dealfront) to recognise which company a visit comes from, based on the IP address of the company network.

Cookie Provider & purpose Duration
_lfa Leadfeeder — recognises company visits 1 year
li_sugr, bcookie, bscookie, lidc, UserMatchHistory, AnalyticsSyncHistory LinkedIn (on linkedin.com) — campaign measurement and browser identification 1 day to 1 year

4. Third-party cookies

Our website is hosted on Cloudflare's infrastructure. Cloudflare may set strictly necessary cookies (listed above) to provide security and performance services, and provides our cookie banner (Cloudflare Zaraz). These cookies do not track you across other websites. For more information, see Cloudflare's privacy policy.

We embed Google Fonts for typography. Google may log your IP address when fonts are loaded. No cookies are set by Google Fonts. For details, see Google's privacy policy.

5. Managing your cookies

You can change or withdraw your consent at any time with the Change cookie settings button at the top of this page; withdrawing takes effect immediately. You can also control and delete cookies through your browser settings. Most browsers allow you to block or delete cookies, or to be notified before a cookie is placed. Please note that blocking strictly necessary cookies may affect the functionality of the Client Portal.

Common browser cookie settings:

6. Your rights

Under the GDPR you have the right to access, rectify, and delete the data stored in cookies. For more information about your data rights, see our Privacy Policy.

You also have the right to lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit): www.gegevensbeschermingsautoriteit.be

7. Changes to this policy

We may update this cookie policy from time to time. The latest version is always available on this page with the date of last revision.

8. Contact

If you have questions about our use of cookies, contact us at: [email protected]